What
can IHSN do for me?
IHSN is here to help you with your
drug testing program. Whether you are a motor carrier
required to test under DOT regulations, a large or small company
looking for a new provider, or you're just getting your drug
testing program off the ground, we have solutions to meet your
needs.
Drug Testing Programs
IHSN offers the
following drug testing service packages:
Premier Service
Program
IHSN’s Premier
Service Program is a full service model designed for
employers who want a comprehensive solution
for their drug and alcohol testing program needs.
This service package is ideal for employers who want the
assistance and experience of knowledgeable staff to coordinate
their testing services and assist with the administration of
their program.
Small Fleet (Owner
Operator) Program
This program is designed especially to meet the needs of
owner-operators and other small carriers employing just one or
two drivers. DOT requires these size carriers to be enrolled in a consortium pool for random
selections. IHSN’s Small Fleet Program is designed to
provide a comprehensive testing package including random consortium
pooling, supervisor & driver education, record keeping
materials and more. This service program provides a complete turn-key compliance
system for small companies at a fixed cost per year.
Random Selection
Services Only Program
This program is designed
for clients who only need random selection services. IHSN’s sophisticated computerized random selection service
simplifies the management and employee list maintenance duties of your random selection
program.
Program Management
Tools and Supervisor and
Employee Training Programs
IHSN offers solutions to help you
educate and train your supervisors. Our supervisor reasonable suspicion training,
manuals prepare your supervisors to make workplace testing
decisions. IHSN also offers valuable training booklets that you can use to train and
educate your employees.
A Helping Hand
IHSN's philosophy of customer service is very simple:
To treat others as we expect to be treated. We are
dedicated to helping you - from answering
simple questions to assisting you with complex policy and regulation questions. No matter what your
question, we'll be here to help.
24 Hour Emergency
Service
Customer service does not end at
the end of the business day. When your
employee is involved in an accident at 3:00 in the morning and
you need to get him or her in for a drug test immediately, IHSN
is here to help. Our on call representative is available
to assist you 24/7. And when you call in, we don't just give you the name and
number of some local collection site and then leave it up to you
to contact them. Our representative will locate and personally coordinate the test set-up with the collection site for you.
You can rest easy knowing that your emergency testing situations will be
handled with care and professionalism.
Newsletter service to
keep you informed
All of IHSN's clients receive
IHSN's newsletter, "IHSNews". Every month IHSNews will
provide you with key information concerning your drug testing
program, including regulation updates and testing reminders.
24 hour access to our Online
Compliance and Resource Center
This area of our website includes past copies of IHSNews,
drug testing regulations, common questions and answers,
Interpretive guidance and more.
Go back
to IHSN's Drug Testing Essentials
|
